Questions & Answers

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    CONTACT INFORMATION

    23269 State Road 7 Suite 119
    Boca Raton, FL, 33428, EUA

    +1 (954) 695-9094

    info@sfbusinessimports.com

    SOCIAL NETWORKS

    Shopping Information

    Shipping and packaging information??
    SF Business Imports' commitment is to get your orders to you as quickly as possible in perfect condition. All orders are securely packaged. To ensure privacy and reduce theft, all packaging is anonymous - there is no mention of product contents or the SF Business Imports brand on the outside of the package.
    When will i receive my order?
    While actual shipping times may vary - these estimations are built off our real delivery statistics. To receive an order as quickly as possible, we recommend:
    • Use the Express shipping method
    • Use same day shipment by placing the order before 12PM GMT+1
    Can I change my delivery address?

    You can change your address at any time during the Checkout Process. However, orders are processed quickly once placed, so it may no longer be possible to change the delivery address.

    If you have made a mistake with your order, please get in touch as soon as possible and we will try and resolve any issues.

    Shipping options?
    SF Business Imports provides three types of shipping options: Standard Shipping Express Shipping 1 – 2 day Shipping Free Shipping
    Where do you ship from?
    All items are dispatched from United States. You will receive a tracking number upon item dispatch. The address used on your purchase is printed as a label - please double check your address to avoid mistakes.
    Do you offer faster shipping?

    For an additional fee we offer express delivery and a tracked shipping service to certain destinations. These options will be offered to you during the checkout process.

    Please check our Shipping Information page for more detail

    Business Days & Holidays?
    All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

    Payment and order information

    What payment methods are available?

    We accept payments by PayPal and by all major credit and debit cards. Provided you have a compatible device or browser we are also able to take payment using Apple Pay or Google Pay.

    Do I get tracking info? Where can I find it?
    Once your order has shipped, we'll send you a shipping confirmation email that includes the delivery method and other tracking details (if available). You can also go to your order history to look for tracking information.
    Can I cancel my order?
    We can only cancel an order if it hasn't yet been processed by our picking and packing department. Usually products are processed within a matter of hours, so this limits our ability to cancel an order before this time. If you have made a mistake with your order, please get in touch as soon as possible and we will try and resolve any issues.